- “Monkeys have shifted to the wrong peoples’ backs”
- Don’t let monkeys move
- Ask
- Where is the monkey
- Where should the monkey be
- How do I shift it to where it belongs
- Treat everyone well
- Protect your best people first
- Assume good intentions
- Ignore excuses
- Try to not have barriers between you and someone else
- Give targeted feedback for underachievers
- (This is to prevent them from spiring under your feedback)
- Try to not threaten
- Only threaten when you mean it and can act on it
- Let them know how peers are responding
- (A little bit of peer pressure is nice 😁)
- Ask if everything is all right before jumping into questions
- “Give anonymous public praise”
- So people acting good get praise and people acting poorly become generally jealous
- Focus on correcting behavior, not changing minds
- Efforts matter more than results
- Offer to talk outside of working hours to filter “nonsense” requests
- Give permission to not volunteer (especially to high achievers)
- “Discover” errors together with good employees
- “Treat everyone well but not equally”
- Let people resent you but not your best people
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