- Scarcity is having less than you feel you need
- Subjective expansion of time is when we process more information than usual
- Lonely people do better at reading the emotions of others
- Being poor, literally lowers the application of intelligence
- We do not think about trade-offs if there is slack in our budget
- Abundance makes it difficult to understand alternatives
- Poor people lifted out of poverty may not immediately fall back but often do if there is still not slack in their system
- Design programs with failures in mind
- Firefighting leads to dropping important, not-urgent items
- More time does not equal more bandwidth
- Driving hands-free is almost as dangerous as driving on the phone
- Avoid trade-off thinking
- Scarcity often starts with abundance
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