Prenote: This was an audiobook of this title with speakers poorly identified. I have noted speaks as best I could determine.
- John Maxwell
- Level 1, positional
- People follow you because they have to
- People do the least amount of energy and effort
- The office is packed up at 430
- Level 2, permission
- They follow you because they like you
- It is hard to influence someone you antagonize
- Listen well
- Observe what their people do
- Learn
- Level 3, results
- Start producing
- People do what they see
- Be a tour guide, not a travel agent
- “We attract who we are, not who we want”
- Momentum solves problems
- Level 4, people
- Recruitment
- Position
- Equip
- I do it
- I do it with you
- You do it with me
- You do it
- You do it with someone else
- Successful leader find what other people are good at
- Level 5, respect
- Follow because they respect you
- You will be at different levels with different people
- Different levels will hear the same thing differently
- Level 1, positional
- Simon Sinek
- Golden Circle
- How we work
- Why we do it
- What we do
- People care why you do it, not what you do
- Trust and feelings come from limbic system, detached from language
- Golden Circle
- Laura Sicola
- Appearance
- Communicating skills
- Gravitas
- Credibility issues when claims and evidence are disconnected
- Don’t wing the delivery
- “Vocal executive presence”
- We focus on high pitch tones, and then fill in the lower pitches
- Go up on the first name, pause, then go down on the last night
- Authorities are not leaders
- People who feel safe are willing to sacrifice
- Roselinde Torres
- Here are trends that affect me; Here are trends that affect those around me
- Speech writing
- Mirror hyperventilating
- Group in three (tricolon)
- If the sentence is balanced, then we assume the underlying logic is balanced
- Metaphors
- People are more likely to believe something if it rhymes
- “‘I’ before ‘e’ except after ‘c’” is only correct for 40 words but is wrong for 900 words
- Malcom Gladwell
- Endorphins mask pain
- Dopamine is a reward for getting stuff done
- Serotonin is for leadership; this comes with public recognition
- Oxytocin is feeling safe
- Comes through touch
- Doing nice things for others
- Alphas need to sacrifice themselves for others
- Email is good for sending information
- Emotional questions should have personal communications
- Cortisol is stress and anxiety
- Shuts down other systems like nail growth and immune systems
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