- Be aware of incoming threats and changes
- Openness to experiences
- Believe that you can change
- Beware of fallacies
- We need to be familiar with various patterns so we can be reminded of them later
- Be aware of predictable but unseen issues (information s available but not connected)
- Use a causal loop to understand systems
- Level-shifting (“cloud-to-ground thinkers”)
- Leaders succeed based on the stories they can build around their visions
- “It’s not who you know but who knows you”
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