- Gaining efficiency in one place often means boosting consumption elsewhere
- Maximal efficiency eliminates serendipity, even if it is desirable
- If people believe something to be true, the consequences of the belief will be real
- We lose something when shifting from using tools to managing tools
- Software agreements protect companies better than hardware usage instructions
- Self-delusion does wonders for innovation
- It took 5 years for Britannica to go from peak sales to stop printing
- “Computers don’t do what you want them to do, they do what you tell them to do.”
- “Everything is miscellaneous”
- Fake news is more like an invasive species, forcing out real news
- Campbell’s law
- Efficiency amplifies specific practices or minor advantages
- We mistake speed for efficiency and ignore quality
- Books are a “place” as much as they are content
- Using GPS prevents our brain from mapping a route
- “Local shortcuts” lose value when everyone is using them
- A reminder that the more we use automation, the more we lose the manual skills
- A limited “decision tree” can greatly speed up responses and related accuracy
- ~30% of medical deaths are related to delayed diagnosis
- Slow internet connections force us to more closely consider returned data
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