“Leaders Eat Last” by Simon Sinek

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“When the people have to manage dangers from inside the organization, the organization itself becomes less able to face the dangers from outside.”
“Every single employee is someone’s son or someone’s daughter. Like a parent, a leader of a company is responsible for their precious lives.”
Chemicals in our body
- Endorphins to mask pain, for a time
- Dopamine to feel good, right now, and imagine things
- Serotonin for contentment and pride
- Oxytocin for lasting love and trust
- Cortisol for Flight, Fight, or Freeze, and blocking oxytocin
Faking status improvements lowers one’s morale
We expect well-compensated leaders to offer good protection; we feel betrayed when they do not
(It would behoove leaders to make sure we know they are sacrificing for us, how else would we know to trust them?)
Abstracting people allows us to mistreat them (laying off “FTEs” is easier than laying off “people”)
Customer testimonials can have a powerful boost in customer productivity, much more than telling employees how they will benefit from meeting a goal
Abundance can lead to greed and the application of resource to tilt things in our favor

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