- Choice architects know how to promote the good even if not perfect
- “Liberal paternalism” is the goal
- Liberty to choose
- Make it difficult to make ‘bad’ decisions
- The default option is the path of least resistance that people tend to most frequently go with
- Well-chosen defaults are a great way of subtly nudging
- People do well choosing in context where they have experience and feedback as rapid
- Nudging is better governance in general
- Reactance is when people do the opposite of the default out of protest
- We have two thinking systems one fast and automatic, the other slow and reflective
- People are dynamically inconsistent; wanting to go for a run later in the day but later skipping the run because they are lazing
- Temptation is when we consume more in a hot state than we planned to in a cold state
- People conform more readily when stating things publicly
- Groups tend towards Collective Conservatism (groups working to preserve the status quo)
- Businesses find ways to support what people want, whether it is good for them or not
- Providential norms trump demographic norms
- Implementation plans help improve follow through
- Feedback timing is crucial to improvement
- Less understanding should translate to fewer options or better nudges
- “No one makes money convincing people to not buy snake oil.”
- Incentive choices
- Who chooses
- Who uses
- Who pays
- Who profits
- Salience is understanding the incentives before you
- Dairy Farmer and the Pasture problem
- Conditional cooperatives
- Liberty to choose
- Make it difficult to make ‘bad’ decisions
Author: Daniel
-
“Nudge” by Richard H Thaler and Cass R Sunstein
-
“The First 90 Days” by Michael D Watkins
- What made you successful before is not likely to keep being successful
- When one is in transition, all are in transition
- Promotions
- You need to see things at a higher level than before
- What you delegate needs to change
- Onboarding
- Understand what they want to do differently
- You are the transplant, be wary of the org’s immune system
- Orient to the business
- Develop stakeholder connections, horizontally and vertically
- Have frequent objective check-ins
- Adapt to the culture
- Pay attention to
- How do people get support (vertical or horizontal)
- Meetings (discussions or rubber-stamps)
- Execution (process or people)
- Conflict (encouraged or avoided)
- Recognition (personal or team)
- Objectives (ends or means)
- Look for a cultural interpreter
- Be wary of the problems you like to solve; “To a man with a hammer, every problem looks like a nail”
- Always ask, “How did we get here?” to understand the history and see a path forward
- There are
- Start-ups
- Turn arounds
- Accelerating
- Realignment
- Sustaining success
- Negotiating success with your new boss
- Do not take “the extra rope”
- Meet regularly, even if you do not like them
- Do not surprise bosses
- Early wins should fit into longer term goals, even if you forgo “low hanging fruit”
-
“What Happened To You” by Bruce D Pretty and Oprah Winfrey
- All information processing goes bottom up
- Brains develop from the bottom up
- The younger you are, the more impressionable you are, even if you do not understand what is going on
- Trauma is more severe when we do not have the language to describe it
- Rhythm calms and leads to regulation
- Infants cannot self-regulate
- We have three neural systems: regulation, relationship, and rewards
- Fight, flight, freeze, or disengage
- We tend to disengage when we cannot otherwise fight or flee (we are too young or small)
- Intense self-medication is often an attempt to soothe trauma
- Experience is important to changing how the brain works
- For infants, care is love
- Controllability of stress is what is important
- Flock (check to see what everyone else is doing), freeze (to assess what is going on), fight, or flee
- There is a difference between believing you deserve happiness and knowing you are worthy of it
- Trauma has three key aspects: event, experience, and effects
- Timing makes a huge difference
- The younger the trauma, the worse the effects
- Early on, we can only take small doses of therapeutic revisiting
- “What happened to us?” Is also important to ask
- We inherit through genes, gene expression, behavior, and traditions
- Infants need a few deep, consistent relationships
- We are most comfortable when our experience lines up with our world view
- This is why we sabotage relationships
- (We are taught how to be treated then we teach people how to treat us)
- “We feel better with the certainty of misery than the misery of uncertainty.”
- Children are malleable not resilient
- (Children are anti-fragile)
- Regulate, relate, and then reason
-
“Unwinding Anxiety” by Judson Brewer
- “The less you know, the more you say”
- There is a spectrum between insufficient and excessive
- Anxiety is born from overactive fear
- Pre-Frontal Cortex (PFC) predicts the future based on information
- When information is lacking PFC runs scenarios
- Reflexes are immediate, learning is seconds to minutes, anxiety is months to years
- Post adrenaline energy discharge is important to avoid PTSD
- Break the cycle by
- Recognize the onset of anxiety
- Identify what it leads to
- Reflect on how you felt (without judgement or editorial)
- The more you wear glasses, the more they alter your perspective and the more comfortable they are
- All experiences can move us forward if we learn from them
- We only service pleasure when paying attention
- Habits without immediate rewards are difficult to make
- Beating yourself up about the past is not learning
- “Forgiveness is giving up on having a better past”
- There is Interest and Depravation Curiosity
- Depravation is the stress of not knowing
- Interest is when you explore something new
- Rewards Based Learning triggers the same brain parts as meeting bodily needs
- “If someone dies, first take your own pulse.”
- Lean into oncoming anxiety. There is no way to avoid it, so make the most of it. This is your experience, experience it.
- Recognize, accept, investigate, note.
- Focus on what triggered you not why you are triggered
- Focus on “one day at a time”, it is less scary than next year
-
“The Data Detective” by Tim Harford
- Search your feelings
- Excited, for or against, can be a sign of bad data
- Ponder your personal experience
- “Naïve reality” is when we think our perceptions are more accurate than they really are (most often because the news weights our perceptions to the novel)
- We often substitute a hard question for an easier one, without knowing it
- (Instead of “how many pregnant teenagers are there?” we ask “have I recently experienced a news story about pregnant teenagers”)
- Be careful of how metrics are being leveraged
- Avoid premature enumeration
- Definitions can skew enumerations
- Start by understanding what was meant
- Once you learn something, it is difficult to remember that everyone else is not familiar
- Inference is an easy way
- Step back and enjoy the view
- Carrying around reference numbers can help context
- Good news tends to unfold slowly while bad news happens radiply
- Reporting cadence can have a powerful effect on context
- Get the backstory
- Survivorship bias pervades… No one is interested is the expected
- This is especially true with replication studies
- Be wary of hypothesis made after the study is started
- Ask who is missing
- Females are almost always missing from studies
- Almost every audience (especially “found” data) has response bias
- “n=all” usually really means “n=all the people who do or have a thing“
- Demand transparency when the computer says “No”
- Look for algorithm’s explanatory power or else they may be associating “winter trends” with flu cases
- Algorithms are built by human and so can easily have bias built-in (hiring algorithms trained to hire men)
- Transparency is what killed alchemy and brought science
- We should question which algorithms we can trust
- Don’t take statistical bedrock for granted
- Basic understandings are important for building senses of the world
- Remember that misinformation can be beautiful, too
- Graphics lend authenticity, the more beautiful the more believable
- Florence Nightingale was a statistician
- Keep an open mind
- We naturally fill in data blanks
- “Things are going badly, so do something different”
- Making public commitments makes it harder to take back
- When information changes, change your conclusions
- Be curious
- Confirmation bias is real and powerful
- Scientific curiosity is key (not scientific literacy)
- Asking people to rate their knowledge, then explain how something works, can reduce stubbornness
- “Please explain that” can do a lot to soften extreme stances
- Search your feelings