Gleeson presents a brief thought on how companies can use normally jarring moments (such as a user coming upon a “page not found error”) to build relationships with their users.
Category: Notes
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Marco Tempest: A Collection
Marco Tempest: The magic of truth and lies (and iPods) (TED)
A fascinating blend of art, magic, technology and truth by Tempest.Marco Tempest: A magical tale (with augmented reality) (TED)
Tempest demonstrates the blending of a virtual world with the real world to help tell a story about magic.Marco Tempest: The augmented reality of techno-magic (TED)
Another jaunt into the world of technology and magic by Tempest. -
Stein Ringen: The Economic Consequences of Mr Brown
Ringen discusses in frank terms why the reign of the British New Labor party from 1997-2007 failed to enact the goals that they set out to accomplish. In the end, Ringen concludes, the government failed in spite of competence.
Stein Ringen and Polly Toynbee – The Economic Consequences of Mr Brown (RSA)
RSA Animate – The Economic Consequences of Mr Brown -
Evgeny Morozov – The Internet in Society: Empowering or Censoring Citizens?
Morozov points out that there is a difference between the intended and actual use of technology. He suggests that we cannot blithely assume that if we simply open the technological floodgates to liberate repressed persons that they will use it the way it was intended. Morozov points out that many of the countries that we would liberate are actually actively using technology (even encouraging their peoples to use it too) but in other ways than we would intend them. For example, dictators appeal to the sense of national pride in asking citizens to report person denouncing their leaders through a crowd sourcing system. When critical mass is reached for a particular individual then the government acts to shut the out spoken down.
In other words, the concept that technology naturally liberates people is false and sometimes even dangerous.Evgeny Morozov – The Internet in Society: Empowering or censoring citizens? (RSA)
RSA Animate – The Internet in Society: Empowering or Censoring Citizens? -
Manuel Lima – The Power of Networks: Knowledge in an age of infinite interconnectedness
The old methods of knowledge classification are failing because it is based on a tree layout: the big trunk and large branches which have ever smaller branches with no interaction between the branches. The thinking that everything belongs on a given branch and does not connect to any other branch is failing us. Lima points out that we really need abandon the old tree model and adopt a new network or web based layout system where we can accurately map out interconnectivity.
The Power of Networks: Knowledge in an age of infinite interconnectedness (RSA)
RSA Animate – The Power of Networks